General
We have made every effort to ensure that you as a shopper receive a world class experience on our portal.
A user-friendly navigation, easy interface and an unmatched customer service is our relentless goal.
Detailed specifications on products, clear and high-quality images and a simple and quick check out process is done to enhance the quality of your shopping experience at CARAM.
At CARAM, we offer multiple payment options such as MasterCard, Visa, and Discover with our safe and secure servers to ensure the protection of your details at every step.
Sales
- Customers must provide full, accurate and legible information in the order form.
- All prices are in US Dollars, payable to:
Diamant- und Edelsteinboerse 7.12
Mainzerstrasse 34
55743 Idar-Oberstein
Germany.
- All credit card payments must be authorized online.
- In the event of non-authorization of any credit card, CARAM is not responsible for all or part failure of non-acceptance and non-authorization of such credit cards.
- Custom duties and other levies such as taxes in destination country are to be borne by the customer
- The prices do not include duties for any country
- All items offered are subjected to availability at the time of placing your order
- Designs and prices are subject to changes without prior notice
Legal terms:
All disputes are subject to German jurisdiction only.
Product disparity:
While we make an effort to accurately reproduce colors, there may be minor variations in color of the actual product.
Our Return Policy
At CARAM, all sales are final and we do not offer any returns or exchanges.
However, under some special circumstances solely at our discretion, we will accommodate your request, sent via email to sales@caram-online.com.
In the case of any error such as a wrong item sent, we will take responsibility for the shipping charges and do the needful by sending the correct item.
Price Discrepancy
At CARAM, we aspire to make your shopping experience easy, fun and
Error free. However, in event of a mistake at our end, we reserve the right to correct it, and we apologize for any inconvenience it may cause.
Please note, all prices listed on this site are in U.S. dollars.
Revision & updates on CARAM
CARAM reserves the rights to make changes to the web site, its Privacy Policy, prices, and other content without prior notice.
Users are requested to periodically check for any updates on CARAM’s Terms and conditions.
Liability
We request users to shop at CARAM at their own risk.
All products available here are on AS IS" and "as available" basis.
CARAM or its parent company, affiliates, subsidiaries, or designees nor each of their respective officers, directors, employees, agents, third-party content providers, designers, contractors, distributors, merchants, sponsors, licensors or the like (collectively, "Associates") warrants that use of the CARAM products will be uninterrupted or error-free.
We do not guarantee the accuracy, reliability or wholeness of the content, products or services offered on CARAM.
Further, CARAM makes no representation that content provided on CARAM site is applicable for locations outside of Germany.
No oral advice or written information given by CARAM or its Associates shall create a warranty.
Some states do not allow the exclusion or limitation of certain warranties, so the above limitation or exclusion may not apply to you.
CARAM will not be held liable for any circumstances including relating to the costs of the goods sold.
CARAM or its Associates will not be liable for any direct, indirect, incidental, special or consequential damages that result from your use of or inability to use CARAM, including but not limited to reliance by you on any information obtained from CARAM that results in mistakes, omissions, interruptions, deletion or corruption of files, viruses, delays in operation or transmission, or any failure of performance.
Disclaimer
CARAM does not offer any express or implied guarantees or warranties on its products.
For any queries and concerns, CARAM staff may be contacted on sales@caram-online.com as our retail store is neither equipped nor answerable for internet/web based related questions or complaints.
All images on CARAM may be different from the actual item. We urge you to be aware of this difference while your purchase a product online and the color options offered on the net are to provide our customers with the maximum available choice.
We cannot replicate the same colors on our products as seen on your s screen. Slight variation in the shade selected by you is considered as a normal practice.
Judicial Issues
Any claim or controversy arising out of or relating to use of or purchase made through this site shall be resolved under the German Jurisdiction. If for any reason this arbitration provision is determined to be inapplicable, invalid, illegal or otherwise unenforceable; users hereby irrevocably and unconditionally consent to submit to the jurisdiction of Germany for any action, suit or proceeding arising out of or relating to any use; including without limitation of any infringing use or misappropriation of all or any portion of this site or purchase made through this site.
The validity, terms, performance and enforcement of the requirements for use of our site shall be governed and constructed on the basis of the above terms and conditions along with the laws of Germany.
Under any circumstances, if these terms, conditions or disclaimers shall be held invalid, in whole or in part, the remainder of the terms, conditions and disclaimers shall be enforced.
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